How to Buy

Shopping on Thela takes just a few minutes. Here’s how.

1. Find what you want

Type in the search bar at the top, or browse the categories on the homepage. On category pages you can filter by brand, price and rating, and sort by price, newest or top sales.

2. Check the product page

Look at the photos, price, ratings and reviews from other buyers. On the right you’ll see the delivery charge, return policy, warranty and which seller is selling the item.

3. Buy Now or Add to Cart

• Buy Now takes you straight to checkout with that item.
• Add to Cart keeps the item in your cart so you can keep shopping and check out once.

4. Checkout

Enter your name, phone number and full delivery address. You can check out as a guest or create an account to track orders more easily.

5. Pay

Choose Cash on Delivery to pay the rider when your parcel arrives, or Bank Transfer. See Payment Methods.

6. Receive your order

You’ll get an order confirmation by email. Most orders arrive in 3–5 working days. You can follow your order on the Track Order page or under My Orders in your account.

Need help with an order? Contact us.